Privacy Policy

Introduction

rusticdtnk B.V. ("we", "our", or "us") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website rusticdtnk.top or use our operations management services.

We are the Data Controller for the purposes of the General Data Protection Regulation (GDPR) and Dutch data protection laws. Our registered office is located at Schoolstraat 99, 4848 RS Breda, North Brabant, Netherlands.

Data Collection

The data we collect includes personal information such as your name, email address, phone number, company details, and any information you provide when contacting us through our website forms, email, or telephone. We also collect technical data including your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.

We collect this information when you:

• Submit enquiry forms on our website
• Contact us via email or telephone
• Subscribe to our communications
• Visit our website and interact with our content
• Engage our services as a client

How We Use Your Information

We explain how we use your information in this section. The use of your data is based on the following legal bases under GDPR:

• Legitimate Interest: To respond to your enquiries, provide information about our services, and improve our website and services
• Contract Performance: To deliver our operations management services and fulfil our contractual obligations
• Consent: For marketing communications where you have explicitly agreed to receive them
• Legal Obligation: To comply with applicable laws and regulations

Specifically, we use your personal data to:

• Respond to your enquiries and provide customer support
• Deliver our operations management services
• Process payments and maintain financial records
• Send service-related communications
• Improve our website functionality and user experience
• Comply with legal and regulatory requirements
• Protect against fraud and security threats

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal data to third parties except in the following circumstances:

• Service Providers: We may share data with trusted third-party service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential
• Legal Requirements: We may disclose your data when required by law, regulation, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our clients or others
• Business Transfers: In connection with any merger, acquisition, or sale of company assets

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with our legal obligations. Generally, we retain:

• Enquiry data: 3 years from last contact
• Client data: 7 years after contract termination for legal and tax purposes
• Marketing data: Until you unsubscribe or withdraw consent
• Website analytics data: 26 months

Your Rights Under GDPR

As a data subject under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation of how we use your data
• Right to Data Portability: Request transfer of your data to another organisation
• Right to Object: Object to our processing of your data for certain purposes
• Right to Withdraw Consent: Withdraw consent where processing is based on consent

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA). When we transfer data internationally, we ensure appropriate safeguards are in place, such as adequacy decisions, standard contractual clauses, or other approved mechanisms under GDPR.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, regular security assessments, and staff training on data protection.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. For detailed information about our use of cookies, please refer to our Cookie Policy.

Children's Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date at the top of this page.

Contact Information

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal data, please contact us at:

Supervisory Authority

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens):